After working fine for 2 weeks the app doesnt sync with the scale anymore. Tried to resync, reset, anything. No connection for a week. And thats really a basic feature. App completely useless w/o the sync.
After working fine for 2 weeks the app doesnt sync with the scale anymore. Tried to resync, reset, anything. No connection for a week. And thats really a basic feature. App completely useless w/o the sync.
Needs HealthKit integration.
This app seems light on features considering all the things Runtastic does. It also doesnt have health kit support which seems strange because they are simple stats it is tracking. Ill add another star when they tie things together better.
It would be much more useful if it could sync with the health app
got the new Apple update and my libra stoped pairing with my scale . please fix this... frustration
For what this app does it should have health app syncing.
Stopped pairing with iPhone! Runtastic pro said I ran 20 miles in 2 minutes. Literally running out of patience with items Ive PAID for
Love the idea of the scale and only worked three times now will not pair to the phone. I am a runtastic pro member and use all there products orbit, heart rate, and libra. All hardware has flaws and I wish I didnt get it. The libra has no support I have been discussing this issue for a month and only responses are telling me how to pair to phone. I know how it just disengagement work. I bought on Amazon so they do not support. It was the same price. Go with a different scale app and company.
Whoever wrote the app obviously never tested it. Tried to add an additional user but it just kept going back to the sign in screen.
I use it for a paperweight. All its good for. Doesnt sync and company has no interest in fixing the problem. A waste of money. I give it zero stars.
Received the scale today and so far have had no problems with syncing two users. I was a little worried given the previous reviews but the scale has so far performed exactly how I wanted it to.
It doesnt pair. No regular updates of the app. Fix this piece of crap!
Been using this over a year with intermittent sync issues. Now it no longer syncs at all. Ive done all of the recommended troubleshooting e.g. reinstalling the app, resetting, removing batteries. I regret investing in this ecosystem. Im telling everyone i know to avoid runtastic like the plague.
I am on my 3rd Libra scale in 3 months. They refuse to stay in sync with app. Waste of money.
The scale seems to be good, but the app is a crap. This app request me to calibrate the scale all the time. A good update is needed.
I have been using the app with the scale for about 3 months now and I love it. The only downside is that it does not sync to the Health App with my phone. Would be way more useful if it did.
Every time, it still asks me about the same unknown measurements, and doesnt remember that I already answered. It also always asks me for the calibration measurement. At least after it update it actually connects to the scale most of the time now. Please fix this app. Such a great idea, if it would work.
They claim on the app description that it connects with Apple Health, but it doesn’t and there is no mention of Apple Health support on their main website. Do not buy their scale if you care about integration with the rest of your apps.
No integration into apple health app
Please fix the app so my phone is connected to my Runtastic Libra Scale and well be joyfully happy to see all our results on Apple Health app too. Thank you very much!!!